LMAC UPDATE

OPERATIONAL STRATEGY SESSION

It can be too easy to delay activities, when the times are tough!

Richard McPhail, LeaderBrand GM, had planned an operational strategy session with his team. This unfortunately coincided with Level 4 isolation due to COVID19.
It would have been easy to simply push this out and delay the focus on some key improvements with his leadership team.
LMAC worked with Richard to find the best solution. Accepting that this was a compromised approach, we acknowledged the things outside our control and focused on ‘what else can we do’.
We quickly developed a solution and delivered this over 2 interactive sessions using Zoom and virtual whiteboards.

‘We didn’t need to delay, that would have been easy. We were able to build team engagement and agree on the 4 main objectives for the next 12 months.
Whilst a face to face session would have likely been more engaging, we achieved 90% of this and still got the right outcome with my leadership team buying into it’
Richard McPhail

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